Do I have to be present?

Yes, we need the person whose name is on the order or an authorized recipient to be physically present with a government issued photo ID. 

 For AT&T Customers Only:

If you are not present for your hand-delivery, your device may be dropped off in a safe location*.

For Rogers Customers Only: 

The account holder must be physically present with a government issued photo ID to accept the Enjoy delivery.

*Subject to eligible orders and areas only.